Senior IT Specialist (SaaS)

TL;DR

Senior IT Specialist (SaaS): Leading and modernizing internal technology operations including device lifecycle, SaaS governance, and IAM with an accent on security and scalability. Focus on optimizing Google Workspace and Microsoft Intune environments and ensuring compliance with SOC 2 and ISO 27001 standards.

Location: Hybrid in Boston, MA

Salary: $125,000–$145,000

Company

Enterprise leader in social media and influencer marketing software, services, and data.

What you will do

• Define and execute the IT roadmap aligned with business growth and compliance standards such as SOC 2 and ISO 27001.
• Optimize Google Workspace and Microsoft Intune for device enrollment, policy enforcement, and compliance automation.
• Administer identity and access management (IAM) systems, including Google SSO and Okta.
• Develop automation scripts using Python, Bash, and PowerShell to streamline onboarding and offboarding.
• Strengthen IT asset management and maintain detailed workflow documentation in Notion.
• Collaborate with Security and DevOps on audits, vulnerability management, and incident response.

Requirements

• 5+ years of experience in IT administration or systems engineering in a modern, cloud-based organization.
• Deep expertise in Google Workspace (Gmail routing, permissions, automation) and Microsoft Intune.
• Proficiency in SSO and identity management tools like Okta or Google Identity.
• Understanding of SOC 2 and ISO 27001 compliance frameworks and controls.
• Familiarity with scripting languages (Python, Bash, PowerShell).
• Must be based in Boston, MA for hybrid work.

Culture & Benefits

• Market-based and data-driven compensation approach with bi-annual evaluations.
• Comprehensive benefits plans for all permanent team members.
• Inclusion-first culture focused on building teams for culture add rather than culture fit.
• Collaborative environment emphasizing ownership, reliability, and transparent feedback.