Solution Consulting Manager (SaaS)

TL;DR

Solution Consulting Manager (SaaS): Leading and developing a team of Solution Consultants to drive sales success for the UKI region with an accent on technical excellence and go-to-market strategy. Focus on guiding customer conversations, ensuring high-quality solution design, and fostering innovation within the sales cycle.

Location: Must be based in the UK or Ireland (London office available for hybrid work).

Company

hirify.global is a global leader in AI-powered experience orchestration, helping organizations improve customer and employee loyalty through its cloud-based platform.

What you will do

• Lead, coach, and develop a team of Solution Consultants to foster collaboration and continuous growth.
• Support regional leadership in defining and executing go-to-market plans aligned with business priorities.
• Guide customer conversations by providing technical and business insight to demonstrate solution value.
• Build and maintain strong relationships with customers, partners, and internal stakeholders.
• Ensure consistency and quality in solution design, proposals, and demonstrations to improve win rates.
• Stay informed on industry trends and competitive developments to keep the team ahead of the curve.

Requirements

• Must be based in the UK or Ireland.
• Bachelor’s degree in a relevant technical field or equivalent experience.
• 5+ years of experience in Solutions Consulting, Presales, or Technical Sales.
• Proven success in leading or mentoring technical teams.
• Strong understanding of AI, CCaaS, Customer Experience, and Digital Engagement domains.
• Excellent communication and storytelling skills with the ability to simplify complex concepts.

Culture & Benefits

• Opportunity to work in a fast-paced, matrixed environment with high independence.
• Competitive benefits and perks comparable to large tech companies.
• Focus on empathy, collaboration, and employee ownership.
• Commitment to fairness and equal opportunity in the workplace.