Account Manager, Install Base Sales

TL;DR

Account Manager, Install Base Sales: Drive install base growth for utility billing customers by developing and executing targeted account strategies with an accent on cross-sell and up-sell opportunities across Harris platforms and preferred third-party partners. Focus on data-driven account planning using Salesforce, supporting partner-led proposals and customer engagements, and coordinating travel for onsite meetings and industry events.

Company

hirify.global provides mission-critical software for the public sector in North America.

What you will do

• Collaborate with Regional Sales Directors to plan and execute target account strategies that expand solution adoption within existing utility customers.
• Use Salesforce (SF.com) and other corporate systems to prioritize opportunities, identify whitespace, and run account-based sales planning.
• Identify cross-sell and up-sell opportunities across Harris solutions and preferred third-party partner offerings in the utility ecosystem.
• Support sales enablement by coordinating partner collaboration, preparing tailored proposals, and assisting with webinars and joint partner campaigns.
• Prepare meeting materials and provide onsite/virtual support for customer presentations, demos, and post-meeting follow-ups.
• Support regional and industry conferences by coordinating booth/customer engagement schedules and representing the company with ecosystem partners.

Requirements

• Location: Remote role welcoming candidates anywhere in Canada and the US.
• Up to 50% travel within North America is required; a valid passport/visa is required for travel.
• Bachelor’s degree in business, Computer Science, or related experience.
• Proven experience in enterprise sales, account management, or business development (ideally in utility billing or enterprise software).
• Foundational understanding of utility operations and meter-to-cash processes.
• Proficiency with Salesforce and corporate CRM tools for opportunity management, forecasting, and account planning.

Culture & Benefits

• Remote work with additional flexibility.
• 3 weeks’ vacation and 5 personal days.
• Comprehensive Medical, Dental, and Vision benefits starting from the first day of employment.
• Employee stock ownership and RRSP/401k matching programs.