HR Administrator APAC

TL;DR

HR Administrator (HR Operations): Managing employee lifecycle processes within a global Shared Service Center with an accent on data accuracy and compliance. Focus on executing onboarding, offboarding, and contract management using Workday and SAP SuccessFactors.

Location: Kuala Lumpur, Malaysia

Company

A global organization focused on operational excellence and service quality in the electronics industry.

What you will do

• Execute employee lifecycle processes, including onboarding, employee changes, transfers, and offboarding.
• Prepare and maintain employment documentation, probation tracking, and contract updates in line with local requirements.
• Maintain accurate employee data in HR systems such as Workday and SAP SuccessFactors with a focus on data quality.
• Act as the first point of contact for employees and managers via SSC service channels (ticketing, email, phone).
• Maintain personnel files and documentation in strict compliance with GDPR and retention regulations.
• Support process standardization and the migration of new processes or countries into the Shared Service Center.

Requirements

• College degree or equivalent qualification.
• Minimum of 2 years’ experience in HR administration or operations, ideally in an SSC or international environment.
• Proven experience working with HR systems like Workday or SAP SuccessFactors.
• Ability to thrive in a high-volume, SLA-driven environment with strong attention to detail.
• Fluency in English is required.

Nice to have

• Fluency in Mandarin.

Culture & Benefits

• Opportunity to work within a global HR Shared Service Center supporting international populations.
• Structured environment with clearly defined processes and professional ways of working.
• Exposure to global stakeholders and opportunities to deepen expertise in HR Operations.
• Competitive compensation and benefits aligned with experience and location.
• Inclusive culture with dedicated employee resource groups (e.g., Pride Network, Women's groups).