Sr Analyst, People Experience Delivery

TL;DR

Sr Analyst, People Experience Delivery: Deliver employee experience–focused People operations support across Malaysia and Thailand with an accent on Workday HCM accuracy, end-to-end onboarding/offboarding, and compliant HR operations. Focus on payroll and benefits delivery, ServiceNow-based employee support, and continuous process improvement including AI-enabled efficiency opportunities.

Company

hirify.global provides People services and employee experience–focused HR operations support.

What you will do

• Manage end-to-end onboarding and offboarding, including pre/post-hire logistics, employee records, and probation period milestones.
• Administer employee data and employment changes in Workday with a strong focus on accuracy and compliance.
• Run the HR-side of the monthly payroll cycle, validate Workday data, and coordinate with Finance and payroll vendors.
• Support benefits administration and compensation cycles, and produce regular/ad hoc People reports and analytics.
• Identify and implement HR process streamlining opportunities in Workday and other tools, including AI-enabled workflow automation and smart reporting.
• Handle employee inquiries and operational support via ServiceNow, and support local/regional People programs and cross-functional stakeholders.

Requirements

• 3+ years of experience in People Operations or HR Services roles.
• Proven experience managing end-to-end People operations across Malaysia and Thailand.
• English and Thai proficiency required.
• Strong understanding of employment practices, laws, and compliance requirements in Malaysia and Thailand.
• Solid payroll knowledge (salary structures, statutory requirements, tax regulations) and experience managing benefits programs.
• Proven experience with Workday (HCM, recruiting, onboarding, and reporting) and strong communication with attention to detail.

Culture & Benefits

• Focus on diversity, equity, inclusion, and belonging (DEIB) and an equitable workplace.
• Fast-paced environment with an emphasis on operational excellence and data integrity.
• Continuous-improvement mindset, including opportunities to integrate AI tools into HR operations.
• Collaboration across cross-functional teams (Finance, IT, Legal) and APAC markets.