Senior Account Manager (Enterprise SaaS)

TL;DR

Senior Account Manager (Enterprise SaaS): Managing and expanding relationships with enterprise-level clients to maximize value and drive revenue growth with an accent on cross-selling and upselling within a quota-carrying role. Focus on identifying white space in accounts, collaborating with cross-functional teams, and presenting value propositions to executive stakeholders.

Location: Must be based in the United States (San Francisco office presence expected for hybrid work).

Compensation: $180,000–$200,000 OTE (including bonus/commission).

Company

hirify.global is a leading customer engagement platform that empowers brands to deliver personalized, AI-powered experiences across all customer touchpoints.

What you will do

• Commercially expand customer relationships and close upsell opportunities up to $100K.
• Analyze customer product usage to identify cross-sell and upsell potential.
• Partner with Account Executives, Renewals Managers, and Customer Success teams to drive account growth.
• Collaborate with internal departments including Product, Legal, and Marketing to support feature adoption.
• Achieve quarterly upsell and renewal targets.
• Travel occasionally for onsite customer engagement and sales meetings.

Requirements

• 3+ years of experience in SaaS sales or Account Management.
• Proven experience in a quota-carrying role working with companies of 2,000+ employees.
• Proficiency with CRM tools, specifically Salesforce.
• Strong presentation skills with experience engaging executive-level teams.
• Advanced knowledge of Google Office and MS Office suites.
• Must be authorized to work in the United States.

Nice to have

• Background in Enterprise SaaS sales for Mobile or Marketing Technology.
• Prior experience in a startup technology company.

Culture & Benefits

• Comprehensive medical, dental, vision, life, and disability insurance.
• Equity grants of restricted stock (RSUs) for all employees.
• Flexible paid time off and parental leave.
• Professional development support with learning stipends and career pathing.
• Hybrid work environment with a curated in-office experience.
• Retirement and Employee Stock Purchase Plans.