Sales Operations Lead (SaaS)

TL;DR

Sales Operations Lead (SaaS): Shaping the global sales organization through strategic capacity planning, headcount modeling, and compensation design with an accent on data-driven decision-making. Focus on optimizing coverage models, defining sales structures, and partnering with leadership to drive operational excellence across global revenue teams.

Location: Must be based in or near Chicago, IL

Salary: $120,000–$153,000 (OTE)

Company

hirify.global is a leading customer engagement platform that empowers brands to deliver personalized, AI-powered customer experiences across all touchpoints.

What you will do

• Own the global sales capacity model to ensure the organization scales effectively in alignment with budget and business objectives.
• Develop and maintain forecasting models for headcount needs across all revenue teams.
• Design and optimize sales coverage models to maximize market penetration and productivity.
• Define and refine sales roles, responsibilities, and organizational structures.
• Build scenario models to evaluate the impact of strategic changes during planning cycles.
• Design and implement sales compensation and incentive plans to drive desired behaviors.

Requirements

• 5+ years of experience in Revenue Operations, Sales Operations, or Sales Strategy.
• Strong analytical and modeling skills with advanced proficiency in Excel/Google Sheets.
• Experience with BI tools such as Tableau or Looker.
• Demonstrated expertise in sales capacity planning, coverage modeling, and compensation design.
• Ability to thrive in a fast-paced, dynamic, and global environment.

Nice to have

• Bachelor’s degree in Business, Finance, or Economics.
• MBA or similar advanced degree.
• Experience within the SaaS or technology industry.

Culture & Benefits

• Competitive compensation including equity grants (RSUs).
• Comprehensive medical, dental, vision, life, and disability insurance.
• Flexible paid time off and work-life harmony initiatives.
• Professional development support with learning platforms and stipends.
• Curated in-office experience designed to foster community and innovation.
• Supportive Employee Resource Groups and company-wide volunteer opportunities.