AI and Experience Orchestration Director (Sales Overlay)

TL;DR

AI and Experience Orchestration Director (Sales Overlay): Leading strategic engagements and driving the adoption of AI-powered customer experience solutions with an accent on sales strategy, cross-functional collaboration, and technical positioning. Focus on orchestrating complex opportunities, influencing C-level stakeholders, and executing AI-led sales programs to deliver measurable business outcomes.

Location: Must be based in the United States

Salary: $134,000 - $235,600

Company

hirify.global is a global leader in AI-powered experience orchestration, empowering organizations to deliver personalized customer and employee experiences at scale.

What you will do

• Lead strategic engagements and detailed technical discussions with business and C-level stakeholders.
• Partner with account executives to drive territory planning, pipeline creation, and opportunity progression.
• Execute sales campaigns and enablement initiatives across the AI portfolio.
• Lead customer workshops to define AI use cases, prioritization frameworks, and pilot opportunities.
• Serve as a subject matter expert, modeling best-practice sales motions and supporting complex proposals.
• Capture customer insights to influence product, marketing, and professional services roadmaps.

Requirements

• 10 to 12 years of experience in software, cloud, or AI-related roles.
• Proven expertise in AI-powered customer experience and conversational AI solutions.
• Experience in sales overlay, specialist, or subject matter expert functions.
• Ability to influence without direct authority and collaborate across cross-functional teams.
• Strong critical thinking, problem-solving, and presentation skills.
• Must be authorized to work in the United States.

Nice to have

• Experience selling leading AI solutions for customer experience or contact center transformation.

Culture & Benefits

• Comprehensive medical, dental, and vision insurance with telehealth coverage.
• 401(k) matching program.
• Flexible work schedules and remote work opportunities.
• Open Time Off policy plus 10 paid holidays.
• Support for adoption assistance and fertility treatments.
• Collaborative, inclusive culture focused on empathy and innovation.