Emerging Accounts Manager (MSP)

TL;DR

Emerging Accounts Manager (MSP): Managing a high-volume portfolio of emerging IT accounts with an accent on proactive relationship building, retention, and revenue growth. Focus on driving upsell and cross-sell opportunities, managing renewals, and delivering a consistent client experience within a fast-paced managed services environment.

Location: Must be based in the United States

Salary: $90,000–$105,000 base; OTE: $110,000–$125,000

Company

hirify.global provides secure, scalable managed IT, cybersecurity, and cloud strategy services for growing, highly regulated organizations.

What you will do

• Own and manage a portfolio of approximately 170 emerging accounts with less than $50k in annual recurring revenue.
• Serve as the primary point of contact, driving proactive outreach and ongoing engagement to strengthen client relationships.
• Execute strategic upsell, cross-sell, and renewal efforts to drive revenue growth across the assigned portfolio.
• Prepare and deliver tailored quotes, proposals, and service recommendations aligned with client business needs.
• Monitor account health and renewal forecasting to identify risks and retention opportunities.
• Collaborate cross-functionally with sales engineering, marketing, and service delivery teams to refine engagement strategies.

Requirements

• Must be based in the United States
• 2+ years of experience in account management, inside sales, or client development.
• Proven track record of managing a high-volume book of business and driving renewals.
• Strong consultative selling skills with the ability to uncover client needs and position technology solutions.
• Proficiency with CRM platforms such as Salesforce or HubSpot.
• Excellent written and verbal communication skills for presenting proposals and service value.

Nice to have

• Experience within managed services (MSP), SaaS, or recurring revenue environments.
• Familiarity with IT, cybersecurity, or cloud technology solutions.

Culture & Benefits

• Comprehensive health, dental, and vision insurance.
• 401k retirement plan with company contributions.
• Flexible vacation and sick days policy.
• Paid parental leave and disability insurance.
• $100 monthly well-being allowance.
• Supportive environment with learning and development opportunities.