Business Operations Senior Analyst (SaaS)

TL;DR

Business Operations Senior Analyst (SaaS): Designing scalable processes and enhancing operational efficiency for global go-to-market teams with an accent on Salesforce optimization and data-driven decision-making. Focus on building executive dashboards in Tableau, developing advanced Excel models, and automating recurring reporting to drive GTM forecast accuracy.

Location: Austin, Texas

Company

hirify.global provides simple, powerful, and secure solutions to help customers accelerate business transformation.

What you will do

• Support GTM teams with ad hoc operational requests, reporting updates, and data corrections.
• Maintain data quality through routine hygiene tasks and system health monitoring.
• Collaborate with Sales, Marketing, Customer Success, and Finance to streamline cross-functional processes.
• Build and maintain executive dashboards in Tableau for real-time visibility into pipeline health and revenue.
• Develop advanced Excel models for strategic planning and business reviews.
• Optimize Salesforce data structures and automate reporting to improve GTM forecast accuracy.

Requirements

• 5+ years of experience in Revenue, Sales, or Business Operations within a GTM support role.
• Hands-on proficiency with Salesforce (reporting, troubleshooting, and data management).
• Practical experience with Tableau for data visualization.
• Strong communication skills and a customer-focused mindset.
• Ability to thrive in a fast-paced, high-volume operational environment.
• Must be based in or able to work from Austin, Texas

Nice to have

• Experience with GTM tools such as Outreach, ZoomInfo, Clari, Gong, Marketo/Pardot, or Gainsight.
• Proficiency in ticketing systems like Zendesk, Jira, or ServiceNow.
• Advanced Excel or Google Sheets skills for complex data analysis.
• Familiarity with SaaS GTM processes, including lead routing, opportunity stages, and renewals.