Sr Technical Program Manager (Agentic AI)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Sr Technical Program Manager (Agentic AI): Leading high-complexity deployments of a conversational AI platform for enterprise customers with an accent on end-to-end delivery and stakeholder management. Focus on managing the delivery lifecycle from scoping to go-live, coordinating cross-functional pods, and ensuring successful transition to an Agentic OS layer.
Location: France, Paris
Company
provides an Agentic AI foundation for customer experience, powering over one billion interactions for global enterprise brands.
What you will do
- Own the end-to-end delivery lifecycle including scope, schedule, budget, and risk for Agentic AI customer projects.
- Lead a delivery pod consisting of a Forward Deployed Engineer and an Agent Architect as a single accountable unit.
- Act as the primary delivery contact for customer project sponsors, IT, and business stakeholders.
- Coordinate with Sales, Product, and Support to ensure a seamless transition from sales handoff to operations.
- Define and track deployment KPIs such as Time to Blueprint and Milestone On-Time Rate.
- Enforce documentation standards for Charters, Design Docs, and Runbooks.
Requirements
- 3+ years of experience in technical project or program management for SaaS or enterprise software.
- Hands-on experience delivering CCaaS, UCaaS, conversational AI, or IVA/IVR platforms.
- Proficiency in software delivery methodologies including Agile, Hybrid, and Waterfall.
- Strong skills in project planning tools like Jira, Asana, or MS Project.
- Fluency in English and French is required.
- Must be based in France.
Nice to have
- Experience delivering AI/ML, NLP, or LLM-based Agentic AI solutions.
- Background in professional services or consulting for enterprise clients.
- Familiarity with APIs, webhooks, event-driven architectures, and cloud infrastructure (AWS/Azure/GCP).
- Certifications such as PMP, PRINCE2, CSM/CSPO, or SAFe.
Culture & Benefits
- Opportunity to work with a global, distributed team.
- Engagement with high-profile global enterprise brands.
- Commitment to equal opportunity and diversity.
Hiring process
- Talent Acquisition screening.
- Hiring Manager interview.
- Technical interview(s).
- Bar Raiser session.
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