Lead Solution Engineer (SaaS)

TL;DR

Lead Solution Engineer (SaaS): Driving new business opportunities by architecting technical solutions and delivering bespoke product demonstrations with an accent on ITSM/ITIL and cloud-based infrastructure. Focus on executing complex sales cycles for mid-market and enterprise customers and acting as a trusted advisor.

Location: Munich, Germany

Company

hirify.global builds uncomplicated service software for customer and employee experiences, used by over 72,000 companies worldwide.

What you will do

• Partner with regional sales teams to convert prospects into customers.
• Prepare and deliver bespoke technical product demonstrations and presentations.
• Manage proof of concepts and respond to RFP documents.
• Perform complex workflow analysis and technical examinations of customer infrastructure.
• Collect and convey customer requirements to central product management.
• Train sales teams on product suite technical aspects and new features.

Requirements

• Native level written and oral English communication skills.
• 5+ years of experience in technical solution engineering.
• Deep expertise in ITSM/ITIL domains and SaaS or software product environments.
• Proven track record working on complex sales cycles in Mid-Market and Enterprise segments.
• Experience communicating with senior stakeholders, including CxOs.

Nice to have

• Proficiency in additional European languages.

Culture & Benefits

• Inclusive environment welcoming colleagues of all backgrounds, genders, and ethnicities.
• Commitment to equal opportunity and workplace diversity.
• High-energy team environment focused on real impact.