HR Administrator APAC

Location: Kuala Lumpur, Malaysia

Company

hirify.global operates a global HR organization focused on standardized HR services, operational excellence, and service quality.

What you will do

• Execute employee lifecycle processes, including onboarding, employee changes, transfers, and offboarding.
• Prepare and maintain employment documentation, contracts, personnel files, and employee status records.
• Maintain accurate employee data and complete system transactions and workflows in Workday or SAP SuccessFactors.
• Serve as the first point of contact for employees and managers through ticketing, email, and phone channels.
• Handle standard HR inquiries, escalate complex cases, and support international and cross-border employee administration.
• Contribute to process standardization, continuous improvement, and migration of new processes or countries into the Shared Service Center.

Requirements

• College degree or equivalent qualification.
• At least 2 years of experience in HR administration or HR operations, ideally in an international Shared Service Center.
• Understanding of employee lifecycle processes and experience with HR systems such as Workday or SAP SuccessFactors.
• Strong attention to detail, data accuracy, compliance, and audit-ready documentation.
• Ability to work in a high-volume, SLA-driven environment and follow defined processes and escalation pathways.
• Fluent English is required.

Nice to have

• Experience in an international HR environment.
• Additional language skills, such as Mandarin.

Culture & Benefits

• Work within a global HR Shared Service Center supporting international employee populations.
• Structured processes and clearly defined ways of working.
• Opportunities to deepen expertise in HR operations and HR systems.
• Exposure to global stakeholders and cross-country HR processes.
• Competitive compensation and benefits aligned with experience and location.
• Inclusive work environment with employee resource groups and reasonable adjustments available during the recruitment process.