IT Business Analyst (Loss Prevention)

TL;DR

IT Business Analyst (Loss Prevention): Managing and optimizing enterprise-level software applications for retail loss prevention with an accent on business requirement gathering and system design. Focus on translating functional needs into technical specifications, performing root-cause analysis for system issues, and coordinating integration testing.

Location: Remote (Must be based in the USA)

Salary: $73,600 – $110,400

Company

A national tool retailer with over 1,600 stores across 48 US states, providing a vast array of tools and accessories.

What you will do

• Act as a liaison between technology teams, business units, and senior management to define system goals.
• Gather and document functional business requirements and interpret them into detailed system designs.
• Oversee daily performance of enterprise software and perform root-cause analysis for reported issues.
• Coordinate in-depth system, integration, and customer acceptance testing for new and modified systems.
• Research emerging application development products and standards to support procurement efforts.
• Manage external software vendors, including contract negotiation and performance tracking.

Requirements

• Must be based in the USA (indicated by 401k and US corporate structure).
• 2-5 years of experience supporting software applications and software development.
• Proficiency in SQL, Excel, and Access.
• Experience with retail applications and familiarity with retail IT business practices.
• Strong knowledge of SDLC and software quality assurance (QA) methodologies.
• Bachelor's degree in Computer Science, IT, Business, or a related field (preferred).

Culture & Benefits

• Comprehensive medical, dental, vision, and life insurance.
• Company 401k plan.
• Generous paid time off (up to 236 hours per year) and paid sick time (up to 80 hours).
• Annual discretionary bonus.
• Flexible remote work arrangement ("Flex Designation: Anywhere").