Account Manager (Cybersecurity)

TL;DR

Account Manager (Cybersecurity): Managing expansion and retention of APAC customers by developing strong relationships and aligning hirify.global’s compliance solutions with business objectives. Focus on driving net revenue expansion through mid-cycle upsells, renewals, and strategic account planning.

Location: Hybrid (Sydney, Australia) - three days a week in office

Company

hirify.global is a leading Trust Management Platform that helps businesses automate security monitoring and prove compliance with standards like SOC 2, HIPAA, and ISO 27001.

What you will do

• Develop and maintain strong relationships with assigned APAC accounts as a strategic partner and trusted advisor.
• Manage the full sales cycle for expansion and renewal opportunities, including negotiation and closing.
• Collaborate with CSMs to monitor customer health and execute strategic communication.
• Identify new expansion opportunities via new frameworks and security tools.
• Forecast monthly expansion and churn while maintaining pipeline hygiene in SFDC.
• Consult with customers to architect solutions tailored to their security and compliance goals.

Requirements

• 3+ years of experience in Account Management or full-cycle sales.
• Must be based in Sydney, Australia for a hybrid work arrangement (3 days/week in office).
• Proven ability to prospect and drive expansion pipeline from existing customers.
• Exceptional written, verbal, and visual communication skills.
• Ability to collaborate across CS, Marketing, Enablement, and Support departments.

Nice to have

• Previous experience in security and compliance.
• Curiosity and willingness to use AI tools to improve efficiency and impact.

Culture & Benefits

• Industry-competitive salary and equity.
• Health and wellness stipends, including healthcare for dependents.
• 16 weeks of paid parental leave for all new parents.
• Remote workspace, internet, and cellphone stipends.
• 20 days of annual leave plus 9 company-paid holidays.
• Commuter benefits for office-based team members.