Solution Engineer (Heroku)

Location: United States; available conditions include office-based, office-flexible, or remote roles in New York, Boston, Chicago, Seattle, Dallas, Irvine, Denver, Atlanta, and San Francisco. Travel may be required based on territory and region.

Salary: $88,970–$244,510 annual base salary. In California, New York, and select metropolitan areas, the range is $97,860–$269,080 per year. Additional incentives, equity, and benefits may apply.

Company

Salesforce provides cloud products and platforms across industries including financial services, healthcare, manufacturing, retail, communications, and public sector.

What you will do

• Partner with customers, account executives, product teams, and professional services to develop multi-product Salesforce solutions.
• Discover business requirements, define ambiguous problems, assess opportunities, and recommend practical next steps.
• Build and deliver customized software demonstrations, rapid prototypes, customer journey strategies, and long-term technology roadmaps.
• Position Salesforce solutions to address customer objectives and demonstrate measurable business value.
• Lead cross-functional solution development, align stakeholders, and drive consensus among customer and internal teams.
• Maintain relevant product, sales, procedural, and certification knowledge.

Requirements

• Bachelor’s, master’s, or PhD degree in Computer Science, Software Engineering, or MIS.
• At least four years of professional experience.
• Knowledge of related applications, relational databases, and web technology.
• Strong oral, written, presentation, collaboration, and interpersonal communication skills.
• Ability to solve technical problems as part of a team in complex stakeholder environments.

Nice to have

• Salesforce certifications.
• Previous solution engineering or sales engineering experience with a CRM company or similar technology.

Culture & Benefits

• Collaboration with customers, product teams, professional services, and sales organizations.
• Opportunities to work across multiple Salesforce products, industries, and customer verticals.
• Time-off programs, medical, dental, vision, and mental health support.
• Paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.