Senior Account Solution Engineer (Heroku)

TL;DR

Senior Account Solution Engineer (hirify.global): Driving technical sales strategies and multi-product solutions for top-tier organizations with an accent on business consulting, architecture design, and executive-level demonstrations. Focus on solving complex business problems, orchestrating cross-functional technical teams, and aligning Salesforce technology roadmaps with customer objectives.

Location: Bogota, Colombia

Company

A leading cloud platform provider specializing in CRM and enterprise software solutions.

What you will do

• Partner with clients and internal teams to drive consensus on multi-product technology solutions.
• Translate ambiguous business problems into actionable technical strategies and innovative solutions.
• Deliver executive-level product demonstrations and rapid prototyping to showcase customer journey strategies.
• Act as a trusted advisor to C-level client contacts to improve business performance.
• Orchestrate cross-functional solution guides and align them with overall opportunity strategies.
• Conduct discovery sessions to identify customer business needs and position the best technology solutions.

Requirements

• Minimum of 4 years of professional experience in a technical or sales-related role.
• B.S., M.S., or PhD in Computer Science, Software Engineering, or MIS.
• Strong knowledge of relational databases, web technologies, and related applications.
• Excellent oral, written, and presentation skills for executive-level communication.
• Ability to work collaboratively in complex, cross-functional environments.
• Must be based in or able to work from Bogota, Colombia with ability to travel based on territory alignment.

Nice to have

• Active Salesforce Certifications.
• Previous experience as a solution or sales engineer for a CRM company.

Culture & Benefits

• Opportunity to work with world-class organizations and complex enterprise accounts.
• Dynamic environment focused on innovation, design, and business consulting.
• Access to continuous product, sales, and procedural training.
• Collaborative team culture with a focus on professional growth and customer lifecycle management.