Business Development Representative II (Ecommerce)

TL;DR

Business Development Representative II (Ecommerce): Driving outbound lead generation for an AI-driven post-purchase platform for retailers with an accent on multi-channel prospecting and pipeline growth. Focus on targeting C-level decision makers, developing a scalable outbound playbook, and collaborating with Account Executives.

Location: Must be based in the Bay Area (San Francisco) and able to work from the office 3 days a week.

Salary: $90,000 OTE ($65,000 base + $25,000 variable)

Company

AI-driven platform enhancing post-purchase experiences and revenue growth for over 1,000 merchant partners.

What you will do

• Execute multi-channel outbound campaigns via calls, emails, LinkedIn, and text.
• Identify and engage Director, VP, and C-level decision-makers at ecommerce brands.
• Partner with Account Executives to qualify meetings and build a healthy sales pipeline.
• Contribute to the creation and optimization of the outbound sales playbook.
• Develop domain expertise in warranty and post-purchase solutions within assigned verticals.

Requirements

• Located in the Bay Area.
• 1–2 years of professional experience in retail/ecommerce or 6–12 months as an SDR/BDR in ecommerce, fintech, or merchant-tech.
• Proven track record of meeting or exceeding activity and pipeline targets.
• Proficiency with Salesforce, Outreach, LinkedIn Sales Navigator, ZoomInfo, Lusha, and Chorus.
• Strong written and verbal communication skills.

Nice to have

• Experience selling to Heads of Ecommerce, CX, Operations, or DTC founders.
• Experience working with Shopify Plus, BigCommerce Enterprise, or Salesforce Commerce Cloud merchants.
• Experience booking meetings against a sharply defined ICP.

Culture & Benefits

• Competitive salary with stock options in a fast-growing early-stage startup.
• Full medical, dental, and vision insurance.
• 401(k) plan with financial guidance from Morgan Stanley.
• Generous and flexible paid time off policy.
• Collaborative and supportive team environment.