Senior Account Manager (Senior Care)

TL;DR

Senior Account Manager (Healthcare): Driving revenue growth within existing Senior Living and Senior Care client accounts with an accent on expanding relationships through cross-sell and upsell opportunities. Focus on identifying growth whitespace, managing quota-based expansion targets, and aligning managed IT and cybersecurity solutions to evolving client needs.

Location: Remote (25% travel)

Company

hirify.global is a healthcare-focused Managed Services Provider and technology partner supporting medical practices, senior living organizations, and healthcare systems across North America.

What you will do

• Execute account expansion strategies for Senior Living clients, focusing on upsell and multi-solution adoption.
• Identify growth opportunities using CRM data and usage insights to build a robust expansion pipeline.
• Manage quota-based growth targets, specifically targeting expansion ARR and MRR growth.
• Align managed IT, cybersecurity, cloud, and EHR support solutions with client operational needs.
• Conduct strategic business reviews focused on performance insights and expansion planning.
• Collaborate with Customer Success, Sales, and Product teams to unlock new growth opportunities.

Requirements

• 8+ years of experience in account management, sales, or growth-focused roles.
• Proven track record of driving revenue growth through upselling and cross-selling.
• Experience owning revenue targets tied to account expansion.
• Experience in Senior Care, Senior Living, or regulated healthcare environments strongly preferred.
• Proficiency with CRM platforms such as Salesforce.
• Strong executive presence to influence stakeholders and drive strategic conversations.

Culture & Benefits

• Remote work environment with flexibility.
• Competitive base salary combined with an uncapped commission structure.
• Flexible time off and comprehensive health benefits for employees and dependents.
• 401(k) plan with employer match.
• Professional development and education reimbursement.