Senior Customer Experience Manager (Cloud Security)

TL;DR

Senior Customer Experience Manager (Cloud Security): Engaging with strategic Fortune 100 customers to drive business value and revenue growth with an accent on cloud security adoption and strategic project ownership. Focus on steering complex enterprise customers through their cloud journey and implementing robust security practices.

Location: Remote (USA). Must be located in Pacific or Mountain Time Zones

Salary: $136,800 — $152,000 USD (Base)

Company

hirify.global is a fast-growing security platform redefining security for the AI era by connecting code, cloud, and runtime into a single shared context.

What you will do

• Own diverse strategic projects focused on cloud security in collaboration with Sales, Support, Product, and Engineering teams.
• Build and maintain strong relationships with key stakeholders, ranging from technical staff to the CISO level.
• Guide Fortune 100 customers through post-onboarding adoption and large-scale cloud transformations.
• Identify strategic cloud security opportunities to expand product use and increase business value through TCO analysis.
• Define and drive customer enablement and training strategies to upskill technical and non-technical roles across the organization.

Requirements

• 6+ years of experience as a CSM, AE, or other customer-facing strategic role.
• Proven track record of working with Fortune 100 customers using cloud-based technology.
• Experience managing strategic customers with an entrepreneurial approach to problem-solving.
• Deep understanding of Security SaaS offerings and pricing models.
• Must have the legal right to work in the US without visa sponsorship.

Culture & Benefits

• Compensation includes base salary, bonus, and equity.
• Comprehensive benefits package provided via Google.
• Culture that values world-class talent and offers freedom to think creatively.
• Opportunity to work at one of the fastest-growing software companies in history.