Account Manager (Legal)

TL;DR

Account Manager (Legal): Managing and growing a portfolio of legal clients for the Martindale-Avvo Leads Division with an accent on consultative sales and client retention. Focus on driving revenue through strategic upsells, conducting data-driven ROI reviews, and minimizing churn.

Location: Pleasanton, California or Austin, Texas, United States

Salary: $21.64/hourly plus commission

Company

hirify.global is a fully integrated online media and software services company operating high-value vertical networks in Health, Automotive, Legal, and Home/Travel.

What you will do

• Own and manage a portfolio of approximately 200 law firm and legal service clients.
• Onboard new clients by setting up accounts, establishing goals, and ensuring product adoption.
• Conduct regular data-driven performance reviews to measure ROI and recommend optimizations.
• Drive revenue growth through consultative upselling and cross-selling of Martindale-Avvo solutions.
• Proactively monitor client health signals to intervene and prevent churn.
• Collaborate with Sales, Product, and Marketing teams to escalate issues and improve client experience.

Requirements

• 3+ years of experience in account management, client success, or consultative sales.
• Demonstrated ability to manage and grow a large portfolio of accounts.
• Strong numerical proficiency and ability to use data to drive strategic recommendations.
• Proactive, client-first mentality with strong problem-solving skills.
• Must be based in Pleasanton, CA or Austin, TX.

Nice to have

• Familiarity with Martindale-Avvo products or similar legal marketing platforms.
• Experience using Salesforce (or similar CRM) and email tools such as Outreach.

Culture & Benefits

• Comprehensive health insurance including medical, dental, and vision coverage.
• 401(k) retirement savings plan with company match.
• Flexible spending accounts (FSA) for medical and dependent care.
• Paid time off (PTO) and paid holidays.
• Commuter benefits and access to an Employee Assistance Program (EAP).