Account Manager (LegalTech)

TL;DR

Account Manager (LegalTech): Managing and growing relationships within an existing client base to drive renewals and expansion revenue. Focus on consulting with law firms and legal departments to maximize the value of the platform, ensuring long-term partnership success and meeting quota-based targets.

Location: Must be based in the USA

Salary: $80,000–$90,000 base + $40,000 variable

Company

A fast-growing legal technology company providing an all-in-one operating solution for law firms and legal departments.

What you will do

• Manage a portfolio of existing clients to ensure high retention and satisfaction.
• Identify and drive upsell and expansion opportunities by aligning client goals with platform solutions.
• Execute renewal motions in collaboration with internal teams and client stakeholders.
• Consult and strategize with clients to help grow their business using the platform.
• Conduct business reviews and strategic check-ins to drive ongoing value.
• Meet and exceed monthly sales targets tied to renewals and expansions.

Requirements

• Must be based in the USA
• Bachelor’s degree from an accredited university.
• 2-5 years of experience in SaaS account management or a customer-facing role.
• Strong sales instincts and ability to build trusted client relationships.
• Excellent written, verbal, and presentation communication skills.
• Experience presenting to and engaging with executive-level stakeholders.

Nice to have

• Familiarity with Salesforce or other CRM platforms.
• Experience in the legal industry or selling to law firms, corporate legal departments, or government entities.

Culture & Benefits

• Competitive compensation package including base salary and variable pay.
• Comprehensive benefits package.
• Opportunity to work at a fast-growing, award-winning private company.
• Collaborative environment working cross-functionally with Product, Support, and Success teams.