Account Manager (SaaS)

TL;DR

Account Manager (SaaS): Managing and expanding a portfolio of commercial accounts for an IT management and cybersecurity platform with an accent on relationship building, revenue growth, and strategic account planning. Focus on driving upsell and cross-sell opportunities, ensuring customer success, and maintaining accurate sales pipelines within the North American market.

Location: Must be based in Miami, FL

Company

hirify.global is a leading provider of AI-powered IT management and cybersecurity software, serving MSPs and internal IT organizations globally.

What you will do

• Take ownership of a portfolio of commercial accounts to maximize value and expand relationships.
• Build trusted partnerships with key stakeholders to align solutions with business objectives.
• Develop and execute strategic account plans, including regular outreach and business reviews.
• Identify and execute upsell, cross-sell, and expansion opportunities to meet revenue targets.
• Monitor customer adoption and collaborate with cross-functional teams to ensure long-term success.
• Maintain accurate sales pipelines and forecasts using Salesforce.

Requirements

• 2+ years of experience in account management, new client acquisition, or relationship-focused sales.
• Proven ability to build strong customer relationships and drive commercial outcomes.
• Strong communication, organizational, and problem-solving skills.
• Motivated, resilient, and coachable mindset.
• Must be authorized to work in the United States.

Nice to have

• Experience selling or managing B2B SaaS or technology solutions.
• Experience supporting SMB, Mid-Market, Enterprise, or SLED segments.
• Consistent track record of meeting or exceeding sales targets.
• Proficiency with Salesforce or similar CRM platforms.

Culture & Benefits

• High-growth, high-performance environment centered on innovation and results.
• Opportunity to make a meaningful impact from day one.
• Collaborative team culture across sales, marketing, and engineering.
• Commitment to professional growth and career development.