Client Director (SaaS)

TL;DR

Client Director (SaaS): Managing hirify.global's most complex enterprise relationships to drive renewals and platform expansion with an accent on CxO-level engagement and strategic account growth. Focus on aligning DEX capabilities to business priorities and orchestrating cross-functional teams to deliver measurable value.

Location: Hybrid work model in Atlanta, GA, USA

Salary: $180,000 - $360,000 OTE

Company

hirify.global is a global leader in Digital Employee Experience (DEX), providing enterprises with real-time visibility and AI-powered automation to optimize technology workflows.

What you will do

• Build and deepen multi-level relationships within marquee accounts, from IT teams to the CIO and C-suite.
• Develop and execute strategic account plans to drive license expansion and renewal excellence.
• Partner with clients to build outcomes-driven roadmaps that align the platform with their business priorities.
• Orchestrate internal resources across functions and geographies to ensure an outstanding client experience.
• Manage worldwide deployment and development of assigned global accounts.
• Own financial performance for your portfolio, achieving targets across licenses, renewals, and professional services.

Requirements

• 10+ years of enterprise technology sales or account leadership with a track record of exceeding multi-million dollar targets.
• 2+ years of experience as a Client Director or Strategic Account Executive managing complex enterprise accounts.
• Direct experience in ITSM, ITOM, Digital Employee Experience (DEX), or adjacent enterprise software categories.
• Demonstrated success engaging and influencing C-suite stakeholders (CIO, CHRO).
• Must be based in the US and able to work in a hybrid model in Atlanta, GA.

Culture & Benefits

• 100% covered health, dental, and vision insurance for US employees.
• Unlimited vacation and flexible working hours, plus 11 company-paid holidays.
• 401(k) plan with up to 4% immediate company matching.
• Up to 16 weeks of paid leave for birthing parents and 6 weeks for secondary caregivers.
• Free access to professional training platforms for skill enhancement.