Global Client Director (SaaS)

TL;DR

Global Client Director (SaaS): Managing a high-value strategic client relationship to drive growth, retention, and delivery excellence with an accent on C-suite engagement and cloud migration strategy. Focus on aligning software solutions to business strategy, managing complex commercial negotiations, and expanding revenue across global regions.

Location: Remote (US). Must be based in Eastern Standard (EST) or Central Standard (CST) time zone and legally authorized to work in the United States.

Salary: $120,000 - $150,000 base salary + variable component

Company

A cloud-native SaaS platform providing unified financial and data management for the world's largest law firms.

What you will do

• Serve as the primary global executive liaison for a high-value strategic client.
• Develop and execute global account plans focusing on revenue growth, retention, and renewals.
• Collaborate with Product, Marketing, and Customer Success teams to ensure high-impact outcomes.
• Lead complex commercial negotiations and renewal cycles for long-term agreements.
• Utilize Salesforce and CRM data to forecast revenue and track account health metrics.
• Represent the company at client sites and executive forums at the C-suite level.

Requirements

• 9–12 years of experience in SaaS sales and account management for strategic accounts.
• Must be legally authorized to work in the United States (no sponsorship provided).
• Must be based in Eastern Standard (EST) or Central Standard (CST) time zones.
• Proven track record of managing multi-million-dollar global portfolios.
• Strong analytical skills with experience in ROI modeling.
• Ability to travel more than 50% as required.

Culture & Benefits

• Competitive base salary plus variable compensation.
• Comprehensive health, dental, and vision coverage.
• Retirement savings plan with employer contributions.
• Generous global parental leave and wellness initiatives.
• Professional development opportunities and a Calm premium subscription.