Team Lead Forward Deployed Engineering (AI)

TL;DR

Team Lead Forward Deployed Engineering (AI): Leading a high-impact team of engineers to deliver strategic enterprise AI deployments with an accent on engineering quality and predictable delivery. Focus on scaling field engineering practices, managing capacity across complex projects, and translating customer needs into product improvements.

Location: Berlin Office, Munich Office, or Remotely in Germany

Company

hirify.global builds agentic AI for enterprise customer experience, enabling seamless and intelligent customer conversations at scale.

What you will do

• Lead, coach, and grow a team of Forward Deployed Engineers (FDEs), managing hiring and performance growth.
• Manage capacity planning and staffing, allocating engineers across parallel strategic enterprise projects.
• Drive engineering delivery, owning milestones, risk management, and stakeholder alignment.
• Provide technical leadership and architectural guidance to unblock high-severity production issues.
• Establish scalable field engineering practices, reusable patterns, and playbooks to improve reliability.
• Translate recurring customer needs into productization proposals for the Core Engineering team.

Requirements

• 8+ years of experience in software engineering, systems integration, or DevOps.
• Proven track record in people leadership and developing engineering talent.
• Demonstrated success delivering complex technical projects in large enterprise environments.
• Strong technical depth across backend engineering, APIs, cloud platforms, and Kubernetes.
• Must be based in Germany (Office or Remote).
• Confident and credible communication skills for engaging with senior technical stakeholders.

Nice to have

• Experience building or integrating AI/LLM-powered systems, including agent workflows, orchestration, and vector DBs.

Culture & Benefits

• High-ownership environment where accountability for outcomes is prioritized over tasks.
• Opportunity to shape the foundation of agentic AI in the customer experience domain.
• Fast-paced execution culture with direct feedback and high standards.
• Working with a platform serving global enterprise brands like Booking.com, SAP, and Allianz.

Hiring process

• Talent Acquisition screening.
• Hiring Manager interview.
• Technical interview(s).
• Bar Raiser session.