Junior IT System Administrator (Microsoft 365)

TL;DR

Junior IT System Administrator (Microsoft 365): Supporting and maintaining internal IT operations, devices, and core identity systems with an accent on endpoint management and account provisioning. Focus on optimizing the employee lifecycle, managing Windows/macOS fleets, and ensuring secure access via Entra ID.

Location: Hybrid Madrid, Spain

Company

hirify.global is an insurance software vendor developing cloud-native core solutions for the insurance industry.

What you will do

• Manage the IT lifecycle of employees, including onboarding, offboarding, and equipment provisioning.
• Administer user accounts, groups, and permissions in Microsoft Entra ID (Azure AD) and on-premises Active Directory.
• Manage Windows 11 and macOS endpoint lifecycles using ManageEngine Endpoint Central and Jamf Pro.
• Perform basic hardware maintenance and maintain accurate hardware asset records.
• Provide daily administration and support for Microsoft 365 services, including Exchange Online, Teams, and SharePoint.
• Resolve support tickets and implement security baselines such as MFA and conditional access.

Requirements

• Degree or certificate in IT, Computer Science, or equivalent practical experience.
• 1–2 years of experience in IT support or system administration.
• Working knowledge of Windows 11, Microsoft 365, and Active Directory/Entra ID.
• Ability to perform basic hardware tasks, such as installing RAM in laptops.
• Excellent communication skills in English.
• Must be based in Madrid for a hybrid work arrangement.

Nice to have

• Experience with PowerShell scripting and macOS administration.
• Hands-on experience with Jamf Pro or ManageEngine Endpoint Central.
• Certifications such as Microsoft 365/Azure Fundamentals, CompTIA A+, or Network+.

Culture & Benefits

• Multinational environment with over 20 nationalities.
• Competitive remuneration package with professional growth opportunities.
• Culture focused on people's wellbeing and a supportive team environment.
• Unique half-day off on the second Friday of every month for passion projects or personal time.