Customer Director (AI)

TL;DR

Customer Director (AI): Spearheading commercial growth and managing high-impact AI delivery for accounts in the Energy Transition & Environment sector with an accent on strategic consulting and senior stakeholder management. Focus on driving multi-million-pound revenue growth, designing data-driven solutions, and translating technical AI capabilities into business value.

Location: Hybrid in London, UK

Company

hirify.global is a human-centric AI company that innovates, builds, and deploys responsible AI solutions for global customers across government, finance, retail, energy, and life sciences.

What you will do

• Drive sales growth and implement strategic plans to achieve multi-million-pound revenue targets.
• Nurture long-term relationships with senior budget holders to ensure high client satisfaction and retention.
• Oversee cross-functional commercial and delivery teams to ensure high-quality execution of strategic AI programs.
• Identify innovative, data-oriented use cases that solve novel client problems and demonstrate continuous value.
• Lead complex commercial negotiations, pricing proposals, and contractual agreements.
• Represent hirify.global at key industry events to expand market presence and sector reputation.

Requirements

• Comprehensive background in consulting and client management, typically from medium to large-sized consultancies.
• Broad understanding of the energy value chain and/or resources and infrastructure-based industries.
• Natural business development mindset with experience in high-growth, fast-paced environments.
• Expertise in managing complex, high-level stakeholder relationships and large organizational programs.
• Ability to work alongside technical teams and a strong curiosity for artificial intelligence applications.
• Proven experience managing detailed deal processes and complex commercial negotiations.

Culture & Benefits

• Unlimited Annual Leave Policy.
• Private healthcare and dental.
• Enhanced parental leave.
• Family-friendly flexibility and flexible working options.
• Sanctus Coaching.
• Hybrid working model.

Hiring process

• Talent Team Screen (30 minutes).
• Introduction to Hiring Manager (60 minutes).
• Discovery Role Play Interview (60 minutes).
• Case Study Interview (60 minutes).