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Director, UKI Expansion Sales (AI)
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Описание вакансии
Текст:
TL;DR
Director, UKI Expansion Sales (AI): Leading enterprise expansion sales across Genesys’ UK and Ireland customer base with an accent on AI adoption, executive relationships, and complex SaaS deal strategy. Focus on coaching Account Executives, building pipeline discipline, negotiating multi-year opportunities, and driving platform adoption across strategic accounts.
Location: London, United Kingdom; candidates must be based in the United Kingdom
Company
provides an AI-powered experience orchestration platform that connects people, systems, data, and AI for customer and employee experience management.
What you will do
- Own expansion sales across the UKI enterprise customer base and consistently exceed revenue targets.
- Lead, coach, and hire Account Executives, establishing accountability and continuous development.
- Drive adoption of AI-led customer experience solutions and position as a strategic transformation partner.
- Build executive-level relationships and align solutions with long-term customer outcomes.
- Develop account expansion strategies that increase platform adoption, contract value, and customer lifetime value.
- Lead complex commercial negotiations, forecasting, pipeline management, MEDDPICC discipline, and cross-functional expansion initiatives.
Requirements
- Multiple years of experience leading enterprise sales teams.
- Proven success exceeding revenue targets in enterprise SaaS environments.
- Experience with expansion, upsell, existing-account sales, and multi-year enterprise deal cycles.
- Experience scaling and hiring high-performing enterprise sales teams.
- Experience with structured sales methodologies such as MEDDPICC and with complex, high-value negotiations.
- Strong executive presence and the ability to engage C-level stakeholders; strong knowledge of the UKI enterprise market and residence in the United Kingdom are required.
Culture & Benefits
- Work with AI-powered technology used by more than 8,000 organizations worldwide.
- Flexible-first ways of working within a global organization.
- Mentorship, learning programs, leadership development, and education support.
- Paid volunteer time, August Free Fridays, well-being resources, and regionally tailored family programs.
- is Great Place to Work certified in 17 countries.
Hiring process
- Application review by the Talent Acquisition team and hiring team.
- Zoom interview followed by meetings with the hiring manager and interview panel.
- Most processes include no more than five interviews before final steps are communicated.
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