Solutions Consultant

TL;DR

Solutions Consultant (SaaS): Deliver pre-sales engagements by translating hirify.global platform capabilities into commercial value through tailored presentations, product demos, and proof of concepts with an accent on technical solution design, integrations/data flows, and analytics positioning. Focus on architecting customer-specific solutions, advising prospects as a trusted partner, and collaborating cross-functionally to support smooth handover and implementation.

Location: Singapore

Company

hirify.global provides a SaaS platform for digital experience analytics and customer journey insights.

What you will do

• Lead pre-sales engagements by collaborating with sales teams to understand customer requirements and demonstrate value via tailored presentations, product demos, and proof of concepts.
• Provide technical expertise on the platform, including integrations, data flows, and analytics capabilities, and position solutions to match customer criteria.
• Architect and design customized solutions using hirify.global’s product suite.
• Act as a trusted advisor to prospects and clients by understanding business challenges and effectively positioning solutions.
• Collaborate with Product, Engineering, and Customer Success teams to ensure smooth handover and implementation.
• Gather market and competitive insights to influence product roadmap and sales strategy; run training and represent the company at industry events.

Requirements

• Minimum 3 years of experience in presales, solutions consulting, solution engineering, or a related customer/business-facing technical role in the SaaS industry.
• Proficiency in web and app technologies including HTML, CSS, JavaScript, and APIs; solid understanding of app framework concepts.
• Familiarity with data analytics and data visualization tools.
• Excellent verbal and written communication skills to explain complex technical concepts to technical and non-technical audiences.
• Proven ability to analyze complex customer requirements and design effective solutions.
• Demonstrated success building and maintaining strong customer relationships with a focus on customer satisfaction.

Nice to have

• Strong domain knowledge in Martech, digital experience analytics, customer journey mapping, and UX/customer journey optimization.
• Experience with web analytics, product analytics platforms, experience analytics, voice of customer platforms, or customer experience platforms.

Culture & Benefits

• Hybrid workplace in Singapore.
• Opportunity to drive personal growth alongside rapid company growth.
• Cross-functional collaboration with Product, Engineering, and Customer Success.
• Training and enablement for internal teams and partners.
• Participation in industry events and company socials.

Hiring process

• Human review of applications using AI-assisted tools for screening support.
• Communication from Talent Acquisition will come only from approved hirify.global domains.