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Solutions Consultant (SaaS)

Формат работы
hybrid
Тип работы
fulltime
Грейд
middle
Английский
b2
Страна
Singapore
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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TL;DR
Solutions Consultant (SaaS): Designing and presenting tailored SaaS solutions, product demonstrations, and proofs of concept for customer requirements with an accent on technical pre-sales, integrations, data flows, and analytics capabilities. Focus on architecting customer solutions, translating platform features into commercial value, and influencing product direction through market insights.

Location: Singapore; hybrid workplace

Company

hirify.global provides a SaaS platform with analytics capabilities for understanding digital experiences and customer behavior.

What you will do

  • Lead pre-sales engagements through tailored presentations, product demonstrations, and proofs of concept.
  • Explain the platform’s integrations, data flows, and analytics capabilities to technical and non-technical stakeholders.
  • Architect and design customized solutions using hirify.global’s product suite.
  • Advise prospects and clients on business challenges and position relevant solutions.
  • Collaborate with Product, Engineering, Customer Success, and sales teams to support solution implementation and handover.
  • Share market and competitive insights, deliver training, and represent the company at events, webinars, and conferences.

Requirements

  • At least 3 years of experience in pre-sales, solutions consulting, solution engineering, or a related customer-facing technical role in the SaaS industry.
  • Knowledge of web and app technologies, including HTML, CSS, JavaScript, APIs, and app framework concepts.
  • Familiarity with data analytics and visualization tools.
  • Strong verbal and written communication skills, with the ability to explain complex technical concepts to varied audiences.
  • Ability to analyze complex customer requirements, design effective solutions, and build strong customer relationships.
  • Ability to work in a hybrid role based in Singapore.

Nice to have

  • Knowledge of martech, digital experience analytics, customer journey mapping, UX, and customer journey optimization.
  • Experience with web analytics, product analytics, experience analytics, voice-of-customer, or customer experience platforms.
  • Experience with storytelling and value delivery.

Culture & Benefits

  • Collaborative work across Sales, Product, Engineering, and Customer Success.
  • Opportunities to participate in industry events, webinars, and conferences.
  • Equal opportunity employment.
  • AI-assisted tools may support application screening, while hiring decisions are made by human reviewers.

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