обновлено 5 дней назад
Solutions Consultant (SaaS)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Solutions Consultant (SaaS): Designing and presenting tailored SaaS solutions, product demonstrations, and proofs of concept for customer requirements with an accent on technical pre-sales, integrations, data flows, and analytics capabilities. Focus on architecting customer solutions, translating platform features into commercial value, and influencing product direction through market insights.
Location: Singapore; hybrid workplace
Company
provides a SaaS platform with analytics capabilities for understanding digital experiences and customer behavior.
What you will do
- Lead pre-sales engagements through tailored presentations, product demonstrations, and proofs of concept.
- Explain the platform’s integrations, data flows, and analytics capabilities to technical and non-technical stakeholders.
- Architect and design customized solutions using ’s product suite.
- Advise prospects and clients on business challenges and position relevant solutions.
- Collaborate with Product, Engineering, Customer Success, and sales teams to support solution implementation and handover.
- Share market and competitive insights, deliver training, and represent the company at events, webinars, and conferences.
Requirements
- At least 3 years of experience in pre-sales, solutions consulting, solution engineering, or a related customer-facing technical role in the SaaS industry.
- Knowledge of web and app technologies, including HTML, CSS, JavaScript, APIs, and app framework concepts.
- Familiarity with data analytics and visualization tools.
- Strong verbal and written communication skills, with the ability to explain complex technical concepts to varied audiences.
- Ability to analyze complex customer requirements, design effective solutions, and build strong customer relationships.
- Ability to work in a hybrid role based in Singapore.
Nice to have
- Knowledge of martech, digital experience analytics, customer journey mapping, UX, and customer journey optimization.
- Experience with web analytics, product analytics, experience analytics, voice-of-customer, or customer experience platforms.
- Experience with storytelling and value delivery.
Culture & Benefits
- Collaborative work across Sales, Product, Engineering, and Customer Success.
- Opportunities to participate in industry events, webinars, and conferences.
- Equal opportunity employment.
- AI-assisted tools may support application screening, while hiring decisions are made by human reviewers.
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