Solution Engineer (Cybersecurity)

Location: Singapore, hybrid; minimum two days per week in the Singapore office. Initial onboarding includes several weeks at the Helsinki headquarters.

Company

hirify.global is an AI-native cybersecurity SaaS company focused on human risk management, personalized security training, threat detection, and response tools.

What you will do

• Own the technical customer lifecycle for enterprise APAC customers, including discovery, evaluations, POCs, implementation, adoption, renewals, and expansion.
• Build and test integrations with the hirify.global GraphQL API, SIEM/SOAR/ITSM platforms, webhooks, and reporting systems.
• Troubleshoot simulation deliverability through allowlisting, header analysis, quarantine investigation, and gateway bypass configuration across M365, Google Workspace, Proofpoint, and Mimecast.
• Lead architecture, security, and permission reviews with SOC, IT, security, and executive stakeholders.
• Investigate customer-reported issues, perform root cause analysis, document impact, and coordinate bug reports with development teams.
• Support security questionnaires, RFPs, vendor assessments, customer kickoffs, and ongoing technical engagements.

Requirements

• 7+ years of experience in Solution Engineering, Sales Engineering, Solutions Architecture, Technical Consulting, or a comparable customer-facing technical role.
• Experience supporting both pre-sales and post-sales activities across the full customer lifecycle.
• Experience working directly with large, technically complex enterprise environments, including logs, headers, API responses, and permissions.
• Strong background in API integrations, automation workflows, authentication, and data flows.
• Understanding of mail flow in M365, on-premises Exchange, and Google Workspace, plus working knowledge of SIEM/SOAR ecosystems.
• English is required; the role is based in Singapore and requires office attendance at least two days per week.

Nice to have

• Experience with Microsoft Sentinel, Splunk, XSOAR, or comparable platforms.
• Knowledge of Identity and Access Management, including Entra ID, Okta, SailPoint, SSO, and SCIM.
• Experience with GraphQL, cybersecurity SaaS, security operations workflows, or human risk management.
• Mandarin or Malay language skills in addition to English.
• Experience in a startup or scale-up environment.

Culture & Benefits

• Flexible hybrid work with a Singapore office and high autonomy.
• Collaboration with a global organization and APAC, EMEA, Product, Support, Engineering, Marketing, and Customer Success teams.
• Supportive, high-performance environment emphasizing kindness, psychological safety, and trust.
• Healthcare coverage and additional benefits.
• Onboarding support at the Helsinki headquarters and in-person support in Singapore.

Hiring process

• Talent Acquisition screening call followed by a Hiring Manager interview.
• Interview with the EMEA Lead Solution Engineer and an assignment with panel interview.
• Reference checks and final offer.