Manager of Deliveries & QA (Media Localization)

TL;DR

Manager of Deliveries & QA (Media Localization): Leading global delivery and QA teams to establish operational standards and ensure high-quality localization of media projects with an accent on SLA compliance and workflow optimization. Focus on managing cross-functional global operations, resource planning, and driving continuous improvement in subtitling and dubbing processes.

Location: Philippines

Company

hirify.global is a global leader in media localization services, providing subtitling and dubbing for worldwide audiences.

What you will do

• Lead global Delivery and QA operations across multiple regions and time zones.
• Develop and optimize delivery and quality assurance workflows and operational standards.
• Monitor KPIs, SLAs, and quality metrics to identify risks and drive improvements.
• Serve as the primary escalation point for critical operational and client concerns.
• Manage resource planning, workforce allocation, and capacity management across global teams.
• Coach and mentor regional Delivery and QA leads to ensure operational consistency.

Requirements

• 5–8 years of experience in media localization (subtitling, dubbing) with at least 3 years in a global leadership role.
• Proven experience managing global delivery operations and quality assurance teams.
• Bachelor’s degree in Business Management, Operations Management, Linguistics, or Media.
• Excellent English communication skills, both written and verbal.
• Must be based in the Philippines.
• Experience with workflow management systems and operational dashboards.

Culture & Benefits

• Collaborative, inclusive, and high-performance work environment.
• Opportunity to lead globally distributed teams in a fast-paced environment.
• Culture centered on empowered leadership, accountability, and continuous innovation.