Director, Sales (AI)

TL;DR

Director, Sales (AI): Driving new business acquisition and revenue growth for AI-powered customer experience orchestration in the ANZ region with an accent on enterprise sales leadership and GTM strategy. Focus on scaling SaaS/AI businesses, managing high-performing account executive teams, and building C-level strategic partnerships.

Location: Melbourne (Flexible). Must be legally permitted to work in Australia.

Company

hirify.global provides an AI-powered experience orchestration platform that connects people, systems, data, and AI to help organizations deliver personalized customer service.

What you will do

• Lead, recruit, and develop a team of world-class Account Executives to achieve and exceed revenue goals.
• Define and execute a go-to-market strategy to expand market share in key industries and territories within ANZ.
• Build and maintain strong C-level relationships with strategic enterprise customers and partners.
• Collaborate with Marketing and Channel teams to optimize pipeline generation and conversion.
• Provide actionable insights to executive management on market trends and competitive dynamics.
• Engage at an executive level in large-scale deals to ensure long-term strategic alignment.

Requirements

• 10–12 years of proven sales leadership experience managing teams and complex multimillion-dollar revenue targets.
• Demonstrated success in scaling SaaS, CX, AI, or Enterprise Software businesses within the ANZ region.
• Deep understanding of Customer Experience, AI, Contact Center, or Cloud Communications markets.
• Strong executive presence and ability to influence C-level stakeholders internally and externally.
• Exceptional strategic thinking, planning, and execution skills.
• Must be legally permitted to work in Australia.

Culture & Benefits

• Flexible-first culture designed to help employees do their best work.
• Opportunity to build future-ready skills through mentorship and leadership development programs.
• Paid volunteer time and "August Free Fridays" to recharge.
• Comprehensive well-being resources and regionally tailored programs for families.
• Certified as a Great Place to Work® across 17 countries.

Hiring process

• Initial application review by the Talent Acquisition and hiring teams.
• Zoom interview with a Talent Acquisition Partner for alignment check.
• Interviews with the hiring manager and other team members (typically no more than five interviews).