Engagement Director (Strategic Clients)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Engagement Director (Strategic Clients): Leading high-impact, complex enterprise software implementations and transformation programs with an accent on executive stakeholder management and value realization. Focus on driving strategic alignment between client business objectives and platform capabilities while overseeing cross-functional delivery teams.
Location: Must be based in the United States (Central or East Coast time zone preferred), with an option for hybrid work in the New York office.
Company
is a growing public company providing industry-specific software solutions for professional and financial services firms.
What you will do
- Serve as the primary executive partner and trusted advisor to client sponsors and senior stakeholders.
- Lead executive governance processes and facilitate steering committee meetings with C-suite stakeholders.
- Oversee overall program success, ensuring alignment across projects, workstreams, and strategic objectives.
- Provide strategic leadership to project managers, architects, and consultants to ensure successful delivery.
- Drive resolution of complex client escalations and influence senior leaders to achieve alignment.
- Identify opportunities for account growth and collaborate with internal teams to shape future service offerings.
Requirements
- Must be based in the United States.
- Bachelor’s degree or equivalent professional experience.
- 10+ years of experience leading large-scale enterprise software implementations or transformation programs.
- 8+ years of experience within a technology-focused organization.
- Proven ability to establish credibility with C-suite stakeholders and serve as a trusted advisor.
- Strong understanding of software development lifecycles, enterprise software delivery, and Agile methodologies.
Nice to have
- Experience working with legal, accounting, consulting, risk, or compliance organizations.
- Deep understanding of business and technology challenges in professional and financial services.
- Experience leading enterprise SaaS implementations.
- PMP, PgMP, or Agile certifications.
Culture & Benefits
- Modern work environment with flexible remote and hybrid options.
- Professional development support, including reimbursement for training and continuing education.
- Comprehensive wellness programs and flexible time off.
- Family-formation benefits and support during family-building journeys.
- Paid volunteer time off and donation matching program.
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