IT Business Analyst (Imports Operations)

TL;DR

IT Business Analyst (Imports Operations): Managing and optimizing enterprise-level software applications for import operations with an accent on gathering business requirements, system design, and vendor management. Focus on bridging the gap between business units and technology teams to ensure efficient system performance and project delivery.

Location: Must be based in the United States

Salary: $73,600–$110,400

Company

A leading American retail company specializing in tools and equipment.

What you will do

• Oversee daily performance and operation of enterprise-level software applications.
• Act as a liaison between technology teams, business units, and senior management.
• Gather and document functional business requirements and translate them into system designs.
• Analyze root causes for system issues and develop strategies for improvement.
• Collaborate on the planning, design, and deployment of new applications and enhancements.
• Coordinate and perform system, integration, and user acceptance testing.

Requirements

• Must be based in the United States
• 2-5 years of experience supporting software applications and development.
• Proficiency in SQL, Excel, and Access.
• Strong understanding of SDLC methodologies and project management practices.
• Experience with retail applications and business principles.
• Excellent written and oral communication skills.

Culture & Benefits

• Comprehensive medical, dental, and vision insurance.
• 401k plan enrollment eligibility.
• Annual discretionary bonus program.
• Generous paid time off (up to 236 hours per year).
• Short-term and long-term disability coverage.