Revenue Analytics and Insights Manager (SaaS)

TL;DR

Revenue Analytics and Insights Manager (SaaS): Leading the analytics capability for EverHealth to drive customer retention, revenue expansion, and go-to-market strategy with an accent on post-sale lifecycle analysis and AI-driven insights. Focus on building churn models, refining ICP frameworks, and optimizing operational efficiency through advanced data modeling and cross-functional collaboration.

Location: Must be based in the United States or Canada. Role may require quarterly travel to Denver, CO or other North American office locations.

Compensation: $96,000 – $130,000 USD per year plus incentive variable.

Company

hirify.global is a leading service commerce platform providing end-to-end SaaS solutions for the home, field, and health service industries.

What you will do

• Design and maintain the Customer Health Scorecard to track leading indicators across the customer lifecycle.
• Build churn signal models to identify at-risk accounts and surface expansion opportunities for the CX and AM teams.
• Develop post-sale performance reporting to improve time-to-value, SLA compliance, and operational efficiency.
• Implement AI and machine learning tools to automate reporting and accelerate analytics output.
• Own the ICP framework and lead structured Win/Loss analysis to inform Sales and Product leadership.
• Manage and mentor one direct report while contributing to the broader GTM metric catalog.

Requirements

• 5+ years of experience in analytics, business intelligence, or revenue/customer analytics in a B2B SaaS or health-tech environment.
• Demonstrated experience building customer health models, churn frameworks, or retention analytics.
• Proficiency with CRM platforms (Salesforce preferred) and BI tools (Tableau, Looker, or Metabase).
• Proven ability to use AI tools in a professional analytics context.
• 1+ year of people management or mentoring experience.
• Must be eligible to work in the US or Canada without sponsorship.

Nice to have

• Experience in a RevOps or GTM analytics function with cross-functional scope.
• Familiarity with customer success platforms like Gainsight, ChurnZero, or Totango.
• Experience with LLM APIs or AI-assisted analytics tools.
• Healthcare or health-tech industry background.

Culture & Benefits

• Flexible work environment (remote, hybrid, or in-office).
• Robust health and wellness benefits package with an annual stipend.
• 401k plan with up to 4% match and immediate vesting.
• Flexible and generous (FTO) time-off policy.
• Investment in professional development and Employee Stock Purchase Program.