Revenue Operations Senior Manager

TL;DR

Revenue Operations Senior Manager (RevOps): Building and leading the operational foundation for Key Account Management and Customer Success organizations with an accent on renewal forecasting, revenue metrics, and territory design. Focus on creating scalable data infrastructure, identifying revenue risks, and partnering with leadership to drive retention and expansion strategies.

Location: Remote (USA)

Salary: $145,250–$183,750

Company

hirify.global is a technology company dedicated to improving road safety through advanced video telematics and data-driven partnerships.

What you will do

• Own the end-to-end renewal forecasting process and establish performance metrics like NRR, GRR, and churn.
• Build dashboards and frameworks to provide leadership with real-time visibility into pipeline health and deal velocity.
• Develop scalable frameworks to identify at-risk renewals and define escalation paths for field risk signals.
• Lead annual and in-year territory planning for KAM and CSM teams using segmentation and whitespace analysis.
• Partner with Sales and CS leadership to provide analytical rigor for QBRs, pipeline reviews, and operating plans.
• Collaborate cross-functionally with Finance, Enablement, and HR to improve team productivity and effectiveness.

Requirements

• 10+ years of experience in Revenue, Sales, or Customer Success Operations.
• Proven track record of building operational processes from scratch in high-growth, ambiguous environments.
• Deep expertise in retention and expansion metrics (NRR, GRR, churn) within a B2B SaaS business.
• Expert-level proficiency in Salesforce CRM configuration for renewal motions.
• Strong background in territory design, forecasting methodology, and pipeline management.
• Bachelor's degree in Business, Finance, or Analytics; MBA is a plus.

Culture & Benefits

• Comprehensive medical, dental, and vision insurance.
• 401(k) plan with company match.
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA).
• Generous paid time off, including 11 paid holidays and volunteer time off.
• Education reimbursement program and employee well-being initiatives.
• Supportive team culture focused on safety, innovation, and professional growth.