Key Account Manager (Healthcare IT)

TL;DR

Key Account Manager (Healthcare IT): Managing strategic client relationships and driving sustained revenue growth for a healthcare growth partner with an accent on solution-based selling and executive engagement. Focus on identifying upsell opportunities, managing complex renewals, and aligning product offerings with client needs in the clinical and digital health space.

Location: Must be based in the United States

Compensation: $105,000 - $115,000 + Variable Compensation Plan

Company

hirify.global Ignite is a growth partner for healthcare organizations, providing comprehensive digital solutions that optimize patient experiences and outcomes.

What you will do

• Own the end-to-end client relationship, ensuring satisfaction and long-term retention.
• Drive revenue growth through strategic account planning, renewals, and identifying upsell opportunities.
• Build and maintain high-level relationships with C-suite executives in clinical, marketing, and digital departments.
• Document all activities and manage pipelines effectively within Salesforce.
• Collaborate with internal teams to define client requirements and address industry trends.
• Serve as the primary point of contact for client escalations and ensure contract requirements are met.

Requirements

• Must be based in the United States
• 6+ years of demonstrated success in healthcare IT sales or account management.
• Proven track record of exceeding revenue goals and driving new business within existing accounts.
• Strong proficiency in Salesforce and MS Office suite.
• Ability to thrive in a self-directed environment and manage multiple client priorities.
• Excellent written and verbal communication skills.

Nice to have

• Bachelor’s degree or higher.
• Experience in the digital patient engagement space.

Culture & Benefits

• Opportunity to work with a leading industry brand in the healthcare technology sector.
• Variable compensation plan tied to performance.
• Professional environment with exposure to executive-level stakeholders.
• Travel required approximately 10-25% of the time.