Technical Enablement Program Manager (Field Engineering)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Technical Enablement Program Manager (Field Engineering): Designing and executing comprehensive technical enablement programs for field engineering teams with an accent on practitioner-level competence and scalable curriculum development. Focus on building structured onboarding, upskilling, and certification tracks that align with product evolution and technical strategy.
Location: Must be based in the United States, with a preference for the Eastern Time Zone.
Salary: $120,000 - $150,000 USD
Company
is the world's leading graph intelligence platform, transforming data into knowledge to power intelligent applications and AI systems.
What you will do
- Design and own end-to-end technical enablement programs, including onboarding, workshops, and certification tracks.
- Translate complex technical content into structured learning flows, assessments, and playbooks.
- Lead onboarding for new field engineering hires to ensure rapid and confident ramp-up.
- Partner with product, engineering, and Graph Academy teams to ensure curriculum relevance and accuracy.
- Define and track KPIs such as time-to-proficiency, certification pass rates, and program impact.
- Facilitate training sessions and stress-test curriculum against real-world field practices.
Requirements
- 7+ years of experience in technical enablement, training, or curriculum development.
- Proven ability to design and iterate multi-persona technical programs.
- Strong program and project management skills with the ability to manage overlapping initiatives.
- Experience with LMS, authoring tools, and knowledge management platforms like Confluence or SharePoint.
- Must be based in the United States with a preference for the Eastern Time Zone.
- Data-driven mindset with experience defining metrics and reporting to leadership.
Nice to have
- Experience managing certification or accreditation programs.
- Previous field experience in solutions engineering, pre-sales, or professional services.
- Background in adult learning theory and instructional design.
Culture & Benefits
- Comprehensive medical, dental, and vision benefits.
- 401(k) retirement program participation.
- Stock option grants.
- Paid time off and flexible leave policies.
- Collaborative, inclusive culture with a focus on innovation and customer success.
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