Account Manager (Travel)

TL;DR

Account Manager (Travel): Managing and growing a portfolio of merchant partners in the Italian travel industry with an accent on upselling, cross-selling, and driving transaction volume. Focus on building long-term relationships, optimizing merchant revenue, and conducting face-to-face business reviews and field activities.

Location: Must be based in Milan, Italy (Hybrid role with 30% travel required).

Compensation: EUR 35,000–40,000 base salary + EUR 10,000–15,000 variable performance bonus.

Company

hirify.global is an ambitious European fintech team pioneering Buy Now, Pay Later solutions with a culture focused on innovation, ownership, and continuous learning.

What you will do

• Retain and grow the assigned merchant portfolio through regular business reviews and sales calls.
• Identify and execute opportunities for product upselling and cross-selling of ecosystem services.
• Manage the Go-Live process for new merchants to reduce time-to-market.
• Provide consultancy to merchants on revenue optimization and marketing strategies.
• Collaborate with internal teams on co-marketing activities to increase transaction volume.
• Conduct face-to-face meetings, attend industry events, and perform field activities.

Requirements

• Proficiency in Italian and English is mandatory.
• 2-3 years of experience in account management or business consulting, preferably in the travel industry.
• Strong business acumen and proven ability to grow partnerships.
• Demonstrated experience in upselling and cross-selling to maximize transaction volume.
• Ability to manage multiple concurrent projects under tight deadlines.
• Proactive, organized, and data-driven approach.

Nice to have

• Knowledge of the MEDDIC sales methodology.

Culture & Benefits

• Work in a fast-moving, tech-driven environment.
• Emphasis on high standards, independent thought, and ownership.
• Opportunity to work with one of Europe’s most ambitious fintech teams.
• Focus on continuous learning and professional growth.

Hiring process

• Initial chat with the Talent Acquisition team.
• Interview with the Hiring Manager and/or CRO.
• Case study to assess hard skills.
• Final interview with the CEO to discuss company values.