Director, Deal Desk (AI SaaS)

Location: On-site in Austin, Texas. Candidates must be genuinely based in Austin; relocation to Austin is supported for the right person. Three anchor office days are Mondays, Tuesdays, and Thursdays.

Company

hirify.global develops AI code verification and governance products, including hirify.globalQube, for reliable, secure, maintainable, and compliant software generated by AI-assisted developers and autonomous agents.

What you will do

• Own and enforce the end-to-end quoting-to-cash process, including discount policy, approval workflows, non-standard deal structures, and escalation paths.
• Partner with Finance, Legal, Revenue, RevOps, and FieldOps to define commercial policy, booking rules, ARR treatment, and operational readiness for new pricing, packaging, and promotional offers.
• Lead and develop a distributed global Deal Desk team supporting sales across AMER, EMEA, and APJ.
• Analyze discounting, partner discount stacking, multi-year deal economics, conversion rates, channel-assisted transactions, and bookings treatment.
• Improve CPQ configuration, booking rules, and field-facing workflows with RevOps and BizTech, escalating system gaps before they cause booking errors.
• Present deal risk, bookings trends, and policy recommendations to Revenue and Finance leadership, including ELT members.

Requirements

• 7+ years of Deal Desk, Revenue Operations, or Sales Operations experience in a high-growth B2B SaaS environment, including at least 3 years in a leadership role managing a team.
• Experience operating a Deal Desk in a multi-product, multi-region business with meaningful channel complexity.
• Mastery of QTC processes and CPQ tooling, such as Salesforce CPQ or an equivalent, including identifying and resolving gaps between systems and policy.
• Strong understanding of ARR, bookings, GRR, and how deal structures affect financial reporting, with the ability to explain these topics to CFOs and sales representatives.
• Experience managing both high-volume, high-velocity transactional sales motions and complex enterprise motions involving large, multi-stakeholder, multi-year deals.
• Precise and confident written and verbal communication across audiences ranging from junior analysts to ELT.
• Experience operationalizing novel deal structures and promotional offers under time pressure.
• Experience with multi-year deal analysis, discount governance, and partner or channel deal management.

Nice to have

• Familiarity with Salesforce, Salesforce CPQ, and CaptivateIQ.
• Experience working with FP&A and Accounting on booking recognition and ARR policy questions.
• Exposure to open-source or developer tooling sales models.
• Experience building or formalizing an operational readiness process for new offer launches.

Culture & Benefits

• Collaborative in-office culture centered on working together in the hub office.
• Three anchor office days each week: Monday, Tuesday, and Thursday.
• Relocation support is available for the right candidate.
• Inclusive and diverse work environment with equal-opportunity employment practices.
• Employment offers are contingent on a comprehensive background check and reference verification.