Reconciliation Manager, Record to Insight (Finance)

TL;DR

Reconciliation Manager (Finance): Leading the Reconciliation Tower within Finance Shared Services to ensure balance sheet integrity and control compliance with an accent on end-to-end reconciliation processes, risk management, and governance. Focus on driving standardization, operational excellence, and automation of accounting workflows.

Location: Manila, Philippines (Hybrid)

Company

AI-powered experience orchestration platform that connects people, systems, data, and AI to deliver personalized customer service.

What you will do

• Lead the day-to-day operations of the Reconciliation Tower, ensuring balance sheet reconciliations are completed accurately and on time.
• Own the end-to-end reconciliation process, including account assignment, review, certification, and aging management.
• Monitor and report reconciliation KPIs to drive performance, accountability, and continuous improvement.
• Enforce strong governance and control discipline, including SOX compliance and US GAAP standards.
• Partner with Treasury, Tax, FP&A, and Audit stakeholders to resolve recurring reconciliation issues at the source.
• Manage, coach, and develop a team of experienced finance professionals.

Requirements

• Bachelor’s degree in Accounting and CPA certification required.
• 8–10 years of experience in accounting or finance operations within multinational shared services (SSC/BPO).
• Strong expertise in account reconciliations, balance sheet substantiation, and month-end close.
• Experience with SOX, internal controls, and risk management frameworks.
• Proficiency with ERP systems and reconciliation tools (BlackLine or Workday Financials preferred).
• Proven leadership capability in managing and developing professional teams.

Nice to have

• Experience with AI-powered tools for automation and data analysis.

Culture & Benefits

• Flexible-first culture with a global, distributed team.
• Mentorship, leadership development, and education support programs.
• Wellness resources and regionally tailored employee benefit programs.
• Paid volunteer time and "August Free Fridays".

Hiring process

• Application review by the Talent Acquisition and hiring teams.
• Initial Zoom interview with a Talent Acquisition Partner.
• Interviews with the hiring manager and team members (typically up to five interviews).