Inside Account Manager (Cybersecurity)

TL;DR

Inside Account Manager (Cybersecurity): Managing a portfolio of mid-market customer accounts to drive pipeline growth, renewals, and expansion with an accent on discovery-driven conversations and AI-powered account intelligence. Focus on identifying customer pain points, maximizing retention, and executing upselling strategies within the Growth Segment.

Location: Hybrid in Atlanta, GA, US

Salary: $70,600 – $102,960

Company

hirify.global provides cloud-first networking and security solutions that protect 70% of the Fortune 500.

What you will do

• Manage a portfolio of 100-120 existing mid-market customer accounts with full ownership of renewals and expansions.
• Conduct discovery-driven conversations to identify customer pain points and convert them into upsell opportunities.
• Drive adoption of key sales initiatives including Daybreak, UDDI migration, and Threat Defense.
• Use AI-driven forecasting and CRM tools (Salesforce, Clari) to maintain pipeline visibility and data hygiene.
• Partner with Sales Engineers and Channel Account Managers to demonstrate technical value and co-sell.
• Meet or exceed quarterly and annual quotas for expansion and renewal revenue.

Requirements

• Must be based in or able to work in a hybrid capacity in Atlanta, GA, US.
• 1–3 years of experience in customer-facing sales roles (CDR, BDR, renewals, or inside sales).
• Proven ability to manage a book of business while driving customer engagement and retention.
• Strong communication skills for engaging with IT and technical stakeholders.
• Proficiency with Salesforce, Clari, Salesloft, and LinkedIn Sales Navigator.
• Consistent track record of meeting or exceeding sales targets or KPIs.

Nice to have

• Experience leveraging AI-powered sales tools and account intelligence platforms for personalized outreach.
• Data-driven approach to account management using AI-assisted insights and automation.

Culture & Benefits

• Comprehensive health coverage, generous PTO, and flexible work options.
• Career-mobility programs and leadership workshops.
• 16 paid volunteer hours per year and global employee resource groups.
• Collaborative work environment governed by a "No Jerks" policy.
• Modern offices with EV charging and a Charitable Giving Program with company match.