Merchant And Customer Insight Analyst (Fintech)

TL;DR

Merchant And Customer Insight Analyst (Fintech): Providing market intelligence, market assessments, and analytics for credit products with an accent on consumer preferences and market performance. Focus on designing surveys, analyzing statistical data, and delivering recommendations for the Indonesian fintech market.

Location: Central Jakarta, Indonesia

Company

A fintech company providing credit products and financial services for the Indonesian market.

What you will do

• Provide market intelligence and assessments to support the development of credit products.
• Design and implement surveys to identify prospective customer preferences.
• Analyze statistical data using modern and traditional methods to generate business recommendations.
• Determine analytic approaches to measure market performance and evaluate question selection.
• Develop insightful reports based on comprehensive market research data.

Requirements

• 3-4 years of experience in market or consumer research, preferably within a research agency.
• Bachelor's degree in Business, Statistics, Mathematics, Engineering, or another highly analytical major.
• Proven skills in crafting questionnaires, scripting, charting, and data analysis.
• Ability to interpret large amounts of data and manage multiple tasks simultaneously.
• Strong critical thinking and analytical skills.
• Strong communication and presentation skills.

Nice to have

• Excellent knowledge of MS Office.
• Experience with various data collection methods such as polls and focus groups.