Executive, Customer Success (Data Analytics)

TL;DR

Executive, Customer Success (Data Analytics): Analyzing and interpreting sales and consumer data to provide actionable insights and recommendations for clients with an accent on data storytelling and reporting. Focus on constructing detailed client presentations, identifying market trends, and calculating Quantified Business Opportunities.

Location: Must be physically located within Malaysia and be a Country/Region Resident

Company

A global measurement and data analytics company providing the most complete and trusted view of consumers and markets worldwide.

What you will do

• Analyze and interpret sales and consumer data to identify market trends and inconsistencies.
• Create comprehensive reports and presentations using tables, charts, and graphs to deliver data-driven stories.
• Collaborate with Client Business Partners to design analyses that answer specific client questions.
• Calculate the Quantified Business Opportunity and provide strategic recommendations for growth.
• Manage client expectations and maintain routine interactions to ensure service delivery.

Requirements

• Must be physically located within Malaysia and be a Country/Region Resident
• Bachelor's Degree from a reputable university.
• Fresh graduate or up to 1 year of experience in account management, client servicing, or business analysis.
• Strong analytical skills and business/financial acumen.
• Proficiency in English (written and verbal)
• Knowledge of Microsoft Office.

Nice to have

• Experience with retail data.
• Basic knowledge of statistics.

Culture & Benefits

• Flexible working environment.
• Volunteer time off.
• Access to LinkedIn Learning.
• Employee Assistance Program (EAP).