Human Resources Business Partner (Healthcare)

TL;DR

Human Resources Business Partner (Healthcare): Supporting the Pharmacy Operations team with an accent on employee relations, compliance, and coaching frontline managers. Focus on managing high-volume hourly workforces, resolving complex people issues, and driving performance management in a high-growth environment.

Location: Full-time onsite in Pittsburgh, PA (Robinson Twp.)

Company

A fast-growing healthcare technology company building products to make prescriptions more accessible and affordable.

What you will do

• Coach frontline managers in high-volume hourly and call center environments on employee relations and performance management.
• Review and approve corrective actions and performance improvement plans in collaboration with senior leadership.
• Conduct employee investigations, including gathering documentation and summarizing findings.
• Coordinate FMLA, LOA, and accommodation requests with People Operations and external vendors.
• Manage new hire onboarding and employee offboarding, including conducting exit interviews for hourly staff.
• Support annual performance review cycles, calibration sessions, and goal-setting processes.

Requirements

• At least 5 years of HR Business Partner or generalist experience supporting hourly employee populations.
• Experience supporting contact centers, fulfillment operations, or other high-volume, metrics-driven workforces.
• Strong knowledge of employment law, HR policies, and compliance best practices.
• Bachelor’s degree in Human Resources, Business, or a related field.
• Must be based in or able to work onsite in Pittsburgh, PA.

Nice to have

• Experience in pharmacy or healthcare settings.
• Experience working in hyper-scaling startups.

Culture & Benefits

• Highly collaborative environment of builders and operators.
• Fast-paced, high-growth setting focused on significant societal impact.
• Relentlessly learning and aggressively collaborative cross-functional team culture.