Client Delivery Manager (Revenue Cycle)

TL;DR

Client Delivery Manager (Revenue Cycle): Managing operational alignment and performance consulting for healthcare client accounts with an accent on data-driven insights and issue resolution. Focus on translating complex operational metrics into actionable narratives and driving cross-functional collaboration to ensure service excellence.

Location: Must be based in the United States

Company

hirify.global provides specialty revenue cycle management solutions for healthcare organizations, leveraging intelligent automation to improve financial sustainability for hospitals and health systems.

What you will do

• Independently manage operational alignment and performance for assigned client accounts.
• Translate complex operational performance data into clear, actionable narratives and insights.
• Lead root cause analysis and develop outcome-oriented action plans to address performance gaps.
• Facilitate monthly operational reviews and recurring client touchpoints with a consultative approach.
• Partner with internal teams including Revenue Services, Implementation, and Product to drive alignment.
• Document client interactions, escalations, and decisions in CRM systems to ensure accountability.

Requirements

• Must be based in the United States
• Bachelor’s degree in Business, Healthcare Administration, or related field.
• 3–5 years of experience in healthcare operations, revenue cycle, or client-facing roles.
• Strong analytical skills with the ability to interpret operational data.
• Proven ability to influence stakeholders without authority in cross-functional environments.
• Excellent written and verbal communication skills with professional presentation experience.

Culture & Benefits

• Commitment to professional growth and development through continuous investment in employees.
• Culture centered around core values of cooperation, dedication, and work-life balance.
• Recognized as a top workplace and one of the fastest-growing private companies in the US.
• Supportive environment that values family-oriented flexibility and shared goals.