Claims Handler (Insurance)

TL;DR

Claims Handler (Insurance): Managing a portfolio of Motor and Third Party Property Damage claims with an accent on policy coverage, strategy setting, and stakeholder engagement. Focus on end-to-end claims lifecycle management, overseeing civil litigation, and optimizing customer outcomes.

Location: Must be based in York or Colchester, or be located in the North (e.g., Leeds or Manchester) with the ability to travel to York on a regular, weekly basis

Company

hirify.global UK is a leading specialist insurance brand known for delivering tailored insurance solutions to diverse and unique customer sectors.

What you will do

• Manage a portfolio of Third Party Property Damage and Motor claims from initial notification to final resolution.
• Evaluate policy coverage and implement claim strategies to avoid formal claims and optimize outcomes.
• Select and manage law firms and experts, overseeing indemnity and cost management.
• Collaborate with underwriters to provide insights on claim trends and support product development.
• Identify fraudulent claims and identify recovery opportunities from third parties.
• Contribute to business-wide projects and the continuous improvement of the claims operation.

Requirements

• Experience as an insurance claims handler (or within a TPA/DA or law firm) specifically handling Motor Claims.
• Strong expertise in assessing policy coverage and liability.
• Proven experience managing claims end-to-end, including the instruction of solicitors.
• Sound understanding of civil litigation and pre-action protocols.
• Ability to manage multiple claims and prioritize effectively under pressure.
• Required to be based in or able to travel regularly to York or Colchester.

Nice to have

• Experience handling third party property damage claims under Public Liability (PL) policies.
• Special investigation or fraud experience in motor claims.
• Professional qualifications such as CII, CILex, or equivalent.

Culture & Benefits

• Inclusive and diverse corporate culture that empowers employees.
• Support for flexible working arrangements to balance professional and personal life.
• Opportunity to work with high-level specialists in a market-leading insurance brand.