Agency Appointments Manager (Fintech)

TL;DR

Agency Appointments Manager (Fintech): Leading the onboarding of intermediary firms and advisers with an accent on risk assessment, compliance, and control frameworks. Focus on driving efficient onboarding processes, managing high-performing teams, and ensuring adherence to FCA regulations within a regulated financial environment.

Location: Must be based in or able to commute to Cardiff, UK (Hybrid)

Company

hirify.global is a leading UK financial services group and global asset manager dedicated to safeguarding financial futures and building sustainable societies since 1836.

What you will do

• Lead, motivate, and develop a team responsible for onboarding intermediary firms and advisers.
• Manage onboarding risk processes and apply robust control frameworks to support decision-making.
• Assess financial and business intelligence to recommend appropriate onboarding outcomes.
• Review and enhance operational controls to ensure compliance with regulatory and internal standards.
• Oversee quality checks, complaint handling, breach reporting, and issue resolution.
• Analyze performance data to improve service delivery, efficiency, and customer outcomes.

Requirements

• Must have proven experience within the UK financial services market.
• Strong knowledge of FCA regulations, compliance frameworks, and risk management principles.
• Experience managing or leading teams with a focus on performance and development.
• Understanding of onboarding governance, intermediary structures, and contractual arrangements.
• Ability to interpret financial and business data for risk-based decision-making.
• Strong stakeholder management and communication skills across all levels.

Culture & Benefits

• Performance-related annual bonus plan and share schemes.
• Generous pension contribution and life assurance.
• Healthcare plan for permanent employees.
• Minimum 25 days holiday plus public holidays, increasing with service.
• Electric car salary sacrifice scheme.
• Inclusive culture with a focus on flexible working and career development.