Debt Recovery Assistant (Fintech)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Debt Recovery Assistant (Fintech): Managing the debt recovery process and credit control functions to optimize collection rates and maintain data integrity with an accent on debtor communication and financial reporting. Focus on chasing debt cases, managing recovery metrics, and negotiating sustainable payment plans.
Location: Onsite in Norwich, Norfolk
Company
A leading fintech business providing cloud-based POS, payments, and embedded finance solutions to help small businesses grow.
What you will do
- Manage key debt metrics including debtor contact, recovery, and write-off rates.
- Perform daily debt collection activities via phone, email, and letters.
- Execute data cleansing within Salesforce and maintain churn reports.
- Conduct vulnerability reviews and establish agreed payment plans for customers.
- Handle insolvency forms and submit investigations for debt recovery to nominated bodies.
- Allocate payments using accounting software and Salesforce.
Requirements
- Minimum 1 year of experience in debt recovery or credit control.
- Proficiency in Excel (VLOOKUPs preferred).
- Excellent communication and workload management skills.
- Strong attention to detail.
- Must be based in or able to work onsite in Norwich, Norfolk.
Nice to have
- Experience with Salesforce.
- Experience dealing with multi-currency transactions.
Culture & Benefits
- Casual dress code.
- Company events and pension scheme.
- Cycle to work scheme.
- On-site parking provided.
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